GBENGA OYEBANJI

Senior Operations & Supply Chain Leader

London, UK.

About

Accomplished Operations and Supply Chain leader with over 10 years of experience, primarily at Amazon, driving significant productivity improvements, cost savings, and enhanced employee engagement. Excels in optimizing complex logistics, supply chain planning, and continuous improvement initiatives, consistently delivering measurable results such as 94.71% reduction in idle hours, £1.7M in cost savings, and a 50% revenue increase. Leverages expertise in strategic planning, team leadership, and process optimization to excel in senior operational leadership roles.

Work

Amazon

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Operations Manager

London, England, UK

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Summary

Led end-to-end operational planning and execution across a complex delivery station, driving significant productivity gains, cost reductions, and enhanced employee engagement.

Highlights

Drove +4.9% YoY productivity improvement and 94.71% reduction in idle hours (1,002 to 53 hours), generating ~15K+ hours and ~£210K in cost savings.

Achieved 11.96% concession improvement (691 DPMO YoY reduction, ~£326K cost saving) while enabling 10.02% YoY volume growth through operational planning.

Elevated Job Satisfaction to 81% (+16.5% YoY) and Leadership Opportunity Index by 6% through enhanced engagement mechanisms.

Led site-wide standards improvement from 65.72% to 85.97% (+20.25%) by implementing a decentralised responsibility matrix and improvement sprints.

Managed one of EUs most complex delivery stations end-to-end, delivering 0 UTR capacity attainment breaches, +10.5% peak productivity, and -40.9% ND DEA reduction.

Amazon

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Capacity Planning Manager

London, England, UK

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Summary

Spearheaded the development and implementation of a country-wide use case tool, significantly boosting productivity and achieving substantial cost savings.

Highlights

Led cross-functional team to develop a country-wide use case tool, boosting productivity by 95% and saving Planners 14.5K minutes annually.

Optimized capacity planning processes for 67 delivery nodes, achieving £1.7M in cost savings within three months.

Amazon

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Delivery Operations Area Manager

London, England, UK

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Summary

Managed critical delivery operations, expanding driver capacity and leading defect reduction initiatives to ensure high shipment success rates and significant cost savings.

Highlights

Expanded driver capacity by 75% (from 640 to 1,100), supporting 24M fulfilled shipments and £500M revenue during a peak quarter.

Led a team of 7 to reduce order fulfilment defects by 20%, saving £400K annually in refunds.

Managed 12 delivery partners, 400 drivers, 2 managers, and 4 supervisors, achieving 98.5% delivery success on 50M shipments.

Amazon

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Change & Continuous Improvement Manager

London, England, UK

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Summary

Directed change management and continuous improvement initiatives, coordinating indirect reports to achieve industry-best delivery success and significant operational efficiencies.

Highlights

Coordinated 100 indirect reports, fulfilling 16M orders with industry-best 99.2% delivery success, contributing to £200M revenue.

Led delivery station scorecard for people, cost, quality, and safety, driving 50% defect reduction on 10M shipments and achieving top 10% performance out of 650 stations.

Redesigned continuous improvement strategy across 5 sites, reducing defects by 35% and £305K in concessions (+13% improvement).

Awarded 'Best Manager of Month' for outstanding leadership and lean management expertise across 5 projects.

Ardova Plc

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Operations Manager

Lagos, Lagos, Nigeria

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Summary

Managed end-to-end oil & gas product dispatch to over 400 retail outlets, optimizing supply chain processes to drive substantial revenue growth and efficiency.

Highlights

Led a team of 25 in dispatching oil & gas products to 400+ retail outlets, improving tank utilization by 60% and truck dispatch speed by 30%, resulting in a 50% revenue increase to £160M.

Directed 3 projects to improve dispatch, storage, and loss prevention, increasing volume by 60% (173M liters/year) and reducing inventory loss by 67%, saving £200K annually.

Developed and delivered a Learning & Development training curriculum, increasing safety policy awareness by 35%.

Forte Oil Plc

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Internal Audit Officer

Lagos, Lagos, Nigeria

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Summary

Conducted internal audits and operational data analysis to identify inefficiencies, resolve defects, and implement cost-saving recommendations.

Highlights

Identified and resolved 900 engineering defects and branding misalignments, improving customer ratings by 20% across 100 outlets.

Analyzed operational data to identify inefficiencies, presenting 25 recommendations to executives with a 70% adoption rate, reducing costs by 15% (£700K annually).

Volunteer

Volunteer Leader / Sponsor

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Community Education & Youth Development Initiatives

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Led and sponsored educational initiatives, including library development and establishing project-based learning schools for underserved youth.

Highlights

Organized library setup and book donations for marginalized youth.

Launched an alternative project-based school for children under 12 across 5 communities, impacting approximately 100,000 individuals.

Education

University of Cambridge

Cambridge, England, UK
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Master of Business Administration (MBA) Business Administration

Covenant University

Ota, Ogun, Nigeria
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B.Sc. Electrical & Electronics Engineering Grade: 4.61/5.00

Awards

Best Manager of Month

Amazon

Awarded for outstanding leadership and lean management expertise across 5 projects.

Languages

English

Skills

Operations Management

Supply Chain Planning, Logistics, Process Optimization, Lean Management, Continuous Improvement, Capacity Planning, Delivery Operations, Performance Management.

Project Management

Project Management Professional (PMP), Project Delivery, Strategic Planning, Cross-functional Leadership.

Process Improvement

Lean Six Sigma Green Belt, Defect Reduction, Root Cause Analysis, Quality Control, Efficiency Gains.

Leadership & Development

Team Leadership, Mentoring, Training & Development, Employee Engagement, Change Management, Stakeholder Management.

Data Analysis & Audit

Operational Data Analysis, Internal Audit, Cost Reduction, Financial Savings, KPI Tracking, Reporting.

Technical Skills

ATS Optimization.

Projects

Cambridge Africa Business Network Inaugural Conference

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Summary

As Co-President of the Cambridge Africa Business Network, led the organization and execution of the inaugural conference.